Shipping & returns
We use Canada Post to ship from the website.
Some items are too heavy or large to put in the mail, but please contact us by phone, email, or in person to arrange an in-store pickup or transport by a freight company. We're more than happy to accommodate your request!
Returns are accepted within 14 days for in-store credit only, and return postage must be paid by customer. Please ask for further information or pictures if necessary before you purchase!
We travel from Prince Rupert to the Lower Mainland about once a month, as well as Haida Gwaii a couple of times a year, and are happy to offer delivery to communities along our route for very competitive rates. Please contact us for a delivery quote!
HAIDA GWAII: At this time, Haida Gwaii remains closed to non-essential off-island visitors as a result of the COVID19 pandemic.