Customer support

Having trouble with the site, or have a question about an item? Please see if your answer is in our frequently asked questions below, or get in touch with the contact form on this page.

 

FREQUENTLY ASKED QUESTIONS:

 

Q. Do you deliver?

A. Yes! The Argosy delivers regularly within the Prince Rupert area, as well as long the Highway 16 corridor, down to the Lower Mainland, and to Haida Gwaii several times a year. Delivery cost varies depending on the item being shipped. Please get in touch with us if you'd like a custom delivery quote.

 

Q. Is everything in your store listed on your website?

A. Sadly, no! Since most items for sale at the Argosy are unique, it is quite labour-intensive to measure, weigh, photograph, describe, and categorize every piece for the website. We get as much as we can online but there is definitely more in the store. If you're hunting for a specific item, please get in touch!

 

Q. What are your holiday hours?

A. Our rule for stat holidays is if the holiday (Remembrance Day, Canada Day, etc.) falls on a Wednesday through Sunday, we will be closed for that day. If the holiday (May Long, Thanksgiving, etc.) falls on a Monday or Tuesday, we will be closed on the Sunday before. Please check our Google listing for up to date open hours. 

 

Q. Do you buy things?

A. Yes! We love to buy inventory from people within our community. It saves us having to drive such a long way for auctions, and keeps money within our community. If you have something to sell, please email or message us with photographs, description, and the price you're looking to get. We tend to pay fifty percent of what we can sell a piece for in our store.